While the overall plan may set strategic goals, these are unlikely to be achieved unless you use SMART objectives or targets, ie Specific, Measurable, Achievable, Realistic and Timely.
Targets help everyone within a business understand what they need to achieve and when they need to achieve it.
You can monitor the performance of employees, teams or a new product or service by using appropriate performance indicators. These can be:
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sales or profit figures over a given period
- milestones in new product development
- productivity benchmarks for individual team members
- market-share statistics
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